Contacts :-
Blackheart Tattoo Supplies
The Business Centre
50 St Leonards Road
Bexhill On Sea
East Sussex
TN40 1JB
England
info@blackheartsupplies.com
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Terms and Conditions
By using the Blackheart Tattoo Supplies website you agree to our company's full terms and conditions. If you do not agree with these full terms and conditions you are unauthorised to utilise any aspect or area of this website.
The designs rights and content of this website are owned by Blackheart Tattoo Supplies and protected by copyright and intellectual property rights law.
Third parties may not copy, reproduce, modify, distribute display post or transmit any part of this site without permission.
Blackheart Tattoo Supplies provide items of good quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994.
Website orders are actioned upon receipt. We may contact you by phone for security reasons.
Prices and Delivery Charges
Prices and delivery charges shown on this website are updated on a regular basis, but due to currency fluctuation could be incorrect or out of date at the time of order, we will confirm current prices, stocks and delivery arrangements when we contact you.
Goods
1. All goods remain the property of Blackheart Tattoo Supplies until paid for in full.
2. At Blackheart Tattoo Supplies we try to ensure that all items displayed online are readily available. However our prices remain highly competitive because our stock sells so quickly and is replaced by new items. Whilst every effort will be made to meet delivery time/dates, we do not accept liability for the consequences of any delay.
3. Measurements and Specifications are approximate only and may be subject to change.
4. We reserve the right to refuse an order if we are unable to agree arrangements, conditions, price, delivery, payment, etc.
5. We reserve the right to substitute items as stock requires, all items sent will be of similar value, quality and fit for purpose.
Payment
Payment, is required before any goods are dispatched.
Credit or Debit Cards Blackheart Tattoo Supplies accepts most credit/debit cards, in addition to PayPal.
Cheques and PO we accept cheques, but we wait for bank clearance before goods are dispatched. Please make cheques/PO payable to "Blackheart Tattoo Supplies".
Security
The security of your information, transactions, and money is the core of Blackheart Tattoo Supplies and our partners at PayPal.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to PayPal site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. These servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
Delivery
Blackheart Tattoo Supplies orders can normally be despatched for next working day delivery on orders received by 1500 (Monday to Friday only). We aim to despatch all orders as quickly as possible, however we cannot guarantee to always achieve the above. Goods are not dispatched or delivered on Saturdays or bank holidays.
Our Returns Policy
Blackheart Tattoo Supplies will exchange or refund in full (by the method of original payment) for goods in perfect condition and returned within 7 days. Our guarantee means that if for any reason you are unhappy with the goods you have purchased, just return it to us in its original condition within 7 days and we will issue a full refund for the price of the item(s). This does not include the cost of the original postage and packaging.
We will not refund items that have been used, opened or that have been ordered without care.
This does not affect your statutory rights as a consumer.
Please include the following return information:
The reason for return and;
The date purchased
Please ensure that you wrap the package securely as you remain responsible for the item until it is received by us.
Please also make sure that all items returned to us are sent by Royal Mail Special Delivery. This service ensures that you are insured for loss should the item not reach us for any reason.
Please send returns to:-
Blackheart Tattoo Supplies
Returns Dept.
The Business Centre
50 St Leonards Road
Bexhill On Sea
East Sussex
TN40 1JB
England
Should you wish to complain regarding any aspect of Blackheart Tattoo Supplies service, please submit full details in writing. We endeavor to resolve all complaints within 7 days.
This does not affect your statutory rights as a consumer